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If anything can be learned from 2013, it's this: Our industry is full of surprises. From key acquisitions to a cash-strapped Postal Service, the recent string of controversies has done little to instill confidence in clients. But as our March State of the Industry issue pointed out, change creates historic opportunity for the prepared. In other words, the industry is what we make it.
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Elise Hacking Carr
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Elise Hacking Carr is senior production editor for Print & Promo Marketing magazine, and managing editor for PRINTING United Journal.
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