U.S. Postal Service Taps Pitney Bowes Technology for Next Generation of Automated Services at Retail OutletsDecember 18, 2012
Stamford, Connecticut-based Pitney Bowes technology was selected by the U.S. Postal Service (USPS) to begin providing support and maintenance of its network of postal meters. A six-year contract valued at up to $32 million for meters and meter supplies will enable the Postal Service to nationally standardize its meter needs using a single leading edge design. The contract also includes the provision of systems and support to meet the U.S. Joint Military Postal Command’s needs nationally and internationally.
Pitney Bowes will provide 24/7 web support as well as a dedicated call center support for the Postal Service. An automated electronic ordering and invoicing system will be implemented to ensure effective deployment and reduce manual processes.
“We are extremely pleased to be able to provide the U.S. Postal Service with precisely the automated technology it requires to meet the needs of today’s retail customer as well as the men and women of the military,” said Pat Brand, president, North American Mailing, Pitney Bowes.
About Pitney Bowes
Pitney Bowes provides technology solutions for small, mid-size and large firms that help them connect with customers to build loyalty and grow revenue. The company’s solutions for financial services, healthcare, legal, nonprofit, public sector and retail organizations are delivered on open platforms to best organize, analyze and apply both public and proprietary data to two-way customer communications. Pitney Bowes is the only firm that includes direct mail, transactional mail, call centers and in-store technologies in its solution mix along with digital channels such as the Web, email, live chat and mobile applications. Pitney Bowes is a $5.3 billion company with 29,000 employees worldwide. For more information, visit www.pb.com.