Account Manager Lead, IA/NE Region
QRG, Plymouth, Minn.
Years of Experience: 22+
How she got her start: I have always worked in an office environment, but I took time off to have kids. When I wanted to get back into the workforce, [I saw that] a staffing agency had an opening with a printing and promotion company. I got the job and worked there for a couple of years. A former coworker of mine, who had moved to QRG, [recruited me to join the team]. I started out at an entry-level position, and worked my way up by learning all aspects of the company’s procedures and keeping up with the latest advancements. I have now been with the company for 20 years.
Her proudest career achievements: I have won a couple of awards, such as Excellence in Service, during the years, but what I’m most proud of is when my coworkers and I come together to solve an issue for our clients. Being included in a team that creates an enjoyable experience for our clients is one of the greatest achievements I could be a part of.
On working in a traditionally male-dominated industry: I haven’t faced this personally, but I have seen it happen with others. I have also seen it change over the years. More and more women are breaking down the “good ol’ boys club” and are becoming a success throughout the industry’s various positions. Women have come a long way, but there is always room for improvement.
Her job advice to women: If you like being creative, organized and learning new items and processes, this is a great industry for your career. Every day brings new challenges and opportunities to help anyone grow and succeed. This industry also teaches women traits they can utilize in various occupations throughout the industry.
Her industry mentors: My family has always been a sounding board for me when I need to make any tough decisions. I have a couple coworkers I also have been able to turn to for advice. Brenda Jandl, QRG director of client services, and Jennifer Farrell, QRG account manager, always have their doors open when I need advice or need someone to just listen.
Her biggest lesson learned: On any project there could be several moving pieces, so communication and teamwork are important. Without those qualities, not only are the company and team affected, but clients are, as well. That’s why it is key to create a strong team to keep everything running smoothly.
How she maintains a work/life balance: I had a hard time getting a balance between work and life earlier in my career, but I eventually learned to prioritize between the two and have been able to create a successful career, as well as a fulfilling life. Once you can balance both, it can open up more doors that will benefit not only your career, but also your life.