MVP Sales

"I would advise that the salesperson be meticulous in addressing and getting confirmation on all pertinent details of the order, so there are no surprises and no disappointments," said David Frank, senior account executive at Jack Nadel International, Los Angeles. "Product specs, decoration details, timing, shipping/logistics details, delivery schedule, etc. I would also insist that product proofs be created first, to be reviewed and signed off on before proceeding with any large or important order—to ensure that the supplier can make the product properly and the client knows and approves of what they're getting," he said.