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2. Communicate. Very few businesses can be accused of over-communicating. A frequent axiom in business is, "No news is good news." However, employees want regular updates on the progress of the business and their personal performance. Use memos, e-mail, telephone and one-on-one and group meetings to keep your team informed. Talk to your team members regularly, have lunch or coffee with them and let them know if the business is on track. Tell them what challenges the business is facing (they may have suggestions). Give them feedback on their performance—if you have a concern with a specific component, tell them and give them the opportunity to correct their behavior.
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