mind your business: Checkpoints for Change and Improvement Milestones

Many paths lead to higher performance. The high-performance route is individual and unique for every person, team and organization. There is no single best way. What works for me, or anyone else, may not work for you. We can't follow someone else's path—we need to blaze our own trail.

Even though no route is exactly the same, change and improvement efforts cover similar territory. Highly successful organizations have passed most of the following change checkpoints and improvement milestones as they move toward ever-higher performance levels: