St. Onge: The financial market has become increasingly competitive for us as a result of the fluctuating economy.
Wombles: The biggest effect would be on forms related to the housing market, and most of these are laser-generated forms that print on blank laser sheets which really does not impact the forms manufacturer.
PP: The American financial industry continues to shift as evidenced by the recent news regarding Wall Street. How can financial distributors stay afloat in an unpredictable market?
Scarselletta: Mergers and acquisitions provide opportunities for large conversions. Often, displaced banking officials will resurface in a couple of years with new startups. Be alert to these opportunities.
St. Onge: The best way to stay afloat in the financial industry—or any industry for that matter—is to aggressively seek new business to replace those that are lost to attrition.
PP: Please describe some of the financial products your company manufactures.
Scarselletta: General Financial Supply has 12 product categories—cash tickets, general ledgers, teller receipts, envelopes, control documents, counter forms, checks, deposit tickets, notices and custom forms. We also offer a holiday program and IRDs for Check 21.
St. Onge: We manufacture checks, deposit slips, debit memos, credit memos and bank statement stock.
PP: Which financial products have shown exceptional growth or decline this year?
Scarselletta: Areas that have experienced growth include financial envelopes, teller receipts and deposit tickets. Our holiday collection product line also continues to grow. The other areas are flat or show decline. The most notable decline occurred in cash tickets and control documents.
St. Onge: We have not seen any exceptional growth or decline in the financial products this year. Most growth is due to acquisition of new business.
Wombles: Our credit card statements, credit/debit forms and retail installment contracts productions have grown significantly.
PP: What types of secure document solutions does your company offer to combat fraud?