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- Jack Schachtel, president, CTP Solutions, Agoura Hills, Calif.
- Gary Watson, president and director, Elite Forms Service, Muncie, Ind.
Why do you offer value-added services?
Watson: We offer them primarily because of customer requests. We listen to what our clients say and what their business issues are and then decide if we can offer a solution. We want to broaden our product line to offset any losses that might come with the conventional products we offer. By doing so, we've found that it's an interesting new way to sell forms.
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- Companies:
- CTP Solutions
- Data Forms
- Four51
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