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• Close to 90 [percent] of all of our [FedEx] account holders use the FedEx retail shipping channel at some point in time during any 12-month period. In some instances, large customers use us as a drop-off point when mobile professionals are on the road, or as a backup to their courier, since we have the latest cut-off times in the market. For consumers and small businesses, we are almost an exclusive access point and they use us for most of their transactions with FedEx.
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- People:
- Brian Philips
- Cary Sherburne
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