Find Success Over the Phone

"Our whole purpose of utilizing inside sales is to identify prospects and drive our selling cycle," said Montalvo. "Our telemarketers can do this by developing previously obtained leads with a phone call in-forming potential customers of the products and services we offer."

Montalvo explained that Global Docugraphix's in-house telemarketers are primarily used to probe unique niche-market opportunities that may benefit from both the traditional and solution-oriented products and services the company offers.