Listen Like a Homicide Detective
BY ART SOBCZAK
Art Sobczak helps sales pros use the phone to prospect, service and sell more effectively, while eliminating morale-killing “rejection.” He presents public seminars and customizes programs for companies. Art has a number of books and CDs to help sales reps. See free articles and back issues of his weekly e-mailed sales tips at www.BusinessByPhone.com. Also, ask for a free copy of his monthly Telephone Prospecting and Selling Report newsletter by e-mailing ArtS@BusinessByPhone.com or calling (402) 895-9399.