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“The needs of our customers have shifted over recent years as our industry environment as a whole has changed,” explained Nichols. “Today, customers tell us they need a focus on simple, easy to use and cost effective technology supported by world class aftermarket services. Goss continues to manufacture the highest quality print machinery, but I believe that where and how quickly customers can access service and support is now more important than where products are manufactured.
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- People:
- Rick Nichols
- Places:
- Durham, New Hampshire
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