Talking 'Bout My Generation

Felber attributes this to his generation. Veteran salespeople cut their teeth in the industry during a time when technology was less advanced. Meeting in person was simply the way they did business.

"For my generation, we grew up on face-to-face meetings for building relationships and customer loyalty," Felber recalled. "The younger generation uses technology, and I certainly do too, but I don't like to use it to build relationships. You can use it for standard communications when you have a relationship, but when you're going for something high-powered beyond commodity sales, I always go face-to-face."