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"Our volumes allow us to be very competitive in pricing," Pinard stated. "Our quality is top notch [with a] less than 1 percent redo rate. The industry is about 5 percent. Our customer service and technical teams are experienced handling customer inquiries, from handling new customers through very sophisticated projects. Since our facilities are owned by us, [which are] located in Cleveland and Phoenix, we control the entire experience with our customers. With the strategically located facilities, finished product normally reaches our customers in three shipping days."
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Melissa Busch
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