marketing & sales: Increase Your Sales by Mastering the Art of Follow-Up

2. Pre-arrange the follow-up.

During the initial call, establish a day and time for a subsequent conversation. You can do this simply by saying, "It seems like we need to talk again. Does next Tuesday morning at 9:15 a.m. work for you?" Pinpointing a specific day and time is critical, but most salespeople say something like, "I'll call you next Tuesday."