Superior Business Solutions Earns ISO 9001:2008 Certification
Superior Business Solutions, Kalamazoo, Mich., is pleased to announce that after rigorous auditing, it has earned ISO 9001:2008 accreditation. Already a leader and innovator in the process of print and promotional product supply chain management and technology, the company's ISO 9001:2008 certification provides its clients with another level of confidence in partnerships.
The ISO 9001:2008 internationally recognized standards outline a process approach to implementing and supporting a quality management system, resulting in increased involvement of top management with regard to the quality management system.
The leadership team at Superior Business Solutions is engaged in setting the quality policy and quality goals and objectives. The level of confidence offered for clients continues with management review looking at data from the QMS, and taking actions to make sure that quality goals are met, new goals are set and continual improvement is achieved.
Tim English, vice president of Superior Business Solutions, couldn't be more proud of his team. "What the process proved is we are good at what we do, we do a good job tracking and doing things in a unified manner throughout our organization. This is a fluid process and we will continue to look at ways to do things better and more efficient," he said. "Thanks to all of those involved in the process in our Grand Rapids and Kalamazoo locations. With their input and professionalism, they made this an easy process...this is a big deal!"
What This Confidence Level Means to Superior Clients
1. They experience a high level of demonstrated, consistent and proven service and product quality.
2. Enhanced customer satisfaction through the effective application of systems assuring conformity to customer and applicable statutory and regulatory requirements.
3. Quality on projects is constantly measured with processes for continual improvement.
Superior Business Solutions was founded more than 90 years ago on the idea of offering business solutions that increase efficiencies in the work place. In receiving ISO 9001:2008 accreditation, that tradition continues into 2015 and beyond benefitting both the company and its clients.