Insights

Selling Points: Mergers and acquisitions in the COVID-19 environment
September 22, 2020 at 7:51 pm

Kevin Mullaney is no stranger to the deal-making process. The CEO at PDF Print Communications Inc. has overseen a string of acquisitions for his Signal Hill, California-based company, with six of those transactions occurring in the last four years alone. While Mullaney doesn’t like to play favorites when it comes to acquisitions, he is excited about his recent purchase of Bestforms...

Print+Promo 2020: Exceptional times call for exceptional customer service, and these 14 CSRs are delivering
July 28, 2020 at 7:16 pm

Working efficiently, smiling with your voice and giving attentive post-order follow-up can go a long way in the customer service field. Not everyone has these skills, and it can be costly to your business if you invest in the wrong people. Add to the mix the worst global pandemic in over a century—which has led to the viral shutdown of multiple economies, mass furloughs and stressed out customers—and now you’re really testing the superhuman patience of a customer service representative. Fortunately, this year’s collection of standout CSRs are up for the challenge...

Print+Promo 2020: A Celebration of the Women in Print and Promo
May 26, 2020 at 6:14 pm

Not only are the honorees in Print+Promo's "2020 Women in Print and Promo" feature rewriting the narrative of female representation in a traditionally male-dominated industry, they are finding ways to overcome what is set to be an economic calamity unseen during our lifetime. Read on for an introspective look into what print and promo means to these professionals...

The Benefits of Domestic Manufacturing in the Print Industry
April 30, 2020 at 8:03 pm

Because so many projects require lightning-fast turnarounds and immediate changes, you, as a print provider, need to be flexible and nimble for your clients. This is where sourcing print products from within the U.S. can make a huge difference...

State of the Industry Report: Welcome to an election year where anything can happen
February 28, 2020 at 6:29 pm

The current economic expansion, which turns 11 years old in June, is the longest on record. To provide some perspective, average recoveries (post-World War II) last roughly six to seven years. Andrew D. Paparozzi, chief economist for Specialty Graphic Imaging Association (SGIA), Fairfax, Va., urged printers not...

Print+Promo 2020: Under 40
February 25, 2020 at 7:50 pm

Print+Promo is excited to reveal the honorees in this year’s Under 40 spotlight. Cited by their industry peers for unmatched professionalism, visionary behavior and contagious energy, these individuals are dismantling generational labels, and, instead, using the wisdom gained from esteemed colleagues to become mentors in their own right...

13 Ways to Dress Up Business with Promotional Apparel
January 28, 2020 at 9:26 pm

It’s no secret that we here at Print+Promo love print. But that doesn’t mean we’re opposed to inviting other product segments into our monthly discussions on what’s trending—especially when such items can be surefire moneymakers for distributors. Take, for example, the $5.51 billion promotional apparel sector...

2019 Top 50 Distributors: What we learned from the data
November 19, 2019 at 7:10 pm

With all the mergers and acquisitions happening in the print and promo space, it can feel like the industry is contracting, not expanding. But with fewer players in the game, the next big win is up for grabs for innovative distributors. From our vantage point, 2019 proved to be quite the year for many of these...