Fort Lauderdale, Fla.

Sean Norris is editor-in-chief for Promo Marketing. Reach him at snorris@napco.com.

Elise Hacking Carr is senior production editor for Print & Promo Marketing magazine, and managing editor for PRINTING United Journal.

Effective April 23, the show's opening day, Rob Whitman will begin his term as PSDA board president, a position most recently occupied by IBF president and COO Tressa McLaughlin.

According to Forrester Research's U.S. Online Retail Forecast, 2011 to 2016, the e-commerce market is expected to grow from 167 million consumers in 2011 to 192 million by 2016. That's a big jump, but the projections only quantify what we already know: E-commerce is changing the way people shop.

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