Hopelawn

Offering office supplies adds up to quality customer service and a bigger bottom line. As distributors continue to evolve from forms-based enterprises to suppliers of printed products and related services, the office supplies and consumables market has emerged as a solid profit center with room to grow. Totaling more than $30 million in sales in 2001, office supplies accounted for more than 7 percent of BFL&S's Top 100 Distributors' sales, continuing the overall trend toward diversification and demonstrating the market's sustained capacity for growth. With such remarkable figures to boast about, BFL&S set out to find the story behind this profitable market's burgeoning potential.