Morrisville, N.C.

The focus has shifted from implementing to perfecting the electronic tools now in place. Businesses unwilling to alienate significant subsets of their customer base have added offering e-commerce to that list of things one simply must do in life. And not unlike their mission statements, the chosen solutions must be uniquely suited to the organizations and support their fundamental marketplace objectives. Here, three technology solution providers discuss their products, and some of the ways e-commerce and online management are enhancing business efficiency and customer satisfaction. Contributors include Darren Atkinson, CTO for FormScape, Morrisville, N.C., Dave Clark, director of product marketing for PureEdge,

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