Calvin Hill

When employees at Color Smiths—a suburban Chicago prepress shop—smelled smoke, they ran for the fire extinguisher. Minutes later, the entire building was engulfed and, in a matter of hours, everything was lost. But in just one week, Color Smiths was up and running again, thanks to extraordinary service from All Printing Resources (APR), Glendale Heights, Ill. “We had an informal plan in case a major catastrophic event caused a shut down of our business, but I never imagined we would need a plan for rebuilding the entire business,” said Calvin Hill, owner of Color Smiths. “Despite the loss, there was never a question that