Mark Ford

Increased demand for other products and services reveals an industry transition. Though products and services other than forms, such as warehousing, document management, e-commerce and software, may not appear to be a major part of distributor sales—they ranked fifth in percentage and total sales among BFL&S's Top 100 Distributors—they are certainly a vital part of distributor business. So much so that without such products and services, many distributors believe their businesses would depreciate. The reason, they say, is because more clients are requesting sophisticated networking systems, thus diminishing the need for so many forms and increasing the demand for other products. That is the