Accessing QuickBooks' New Internal Browser

By Harriet Gatter

Question: I got an email from QuickBooks saying that there would be some kind of security risk because of a browser issue. What does that mean?

Answer: The QuickBooks Desktop default browser has been Microsoft Internet Explorer 11. Microsoft stopped its support of Internet Explorer on June 15, 2022, and QB is replaced it with its own new internal browser. Through this QB internal browser, you will receive all future security patches. Without this, you could be open to potential security risks.

For QB Desktop (Pro, Premier, and Enterprise) 2020, 2021 and 2022, make sure that your QB updates are up to date.

In QB > Help > Update QB Desktop > Update Now. Also, make sure that your “Automatic Update” is set to “On.” Make sure that you are updating (not upgrading, which could put you into a much more expensive subscription product).

Please email accounting questions you would like considered for the column to HGatter@AccountingSupportLLC.com with the subject line of "Ask the Accountant."

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Harriet Gatter, owner of Accounting Support LLC, was an ad specialty distributor for 23 years and an adjunct professor of accounting at Neumann University. She sold her ad specialty business in 2012, became certified as a QuickBooks ProAdvisor, and now works exclusively with ad specialty distributors nationwide on their QuickBooks, order management and accounting needs.