Help! My QuickBooks Isn’t Working Right!

By Harriet Gatter

Question: My QuickBooks isn’t working the way it should. Is there anything I can do to fix the problems?

Answer: If you are experiencing basic operating problems in QuickBooks, there is a “Verify and Rebuild” function. To run this, back up your QuickBooks first, and go to “File,” then “Utilities.” Run “Verify Data,” which will discover and list issues with your data. If issues exist, then run “Rebuild Data.”

Please note the problems this fix solves are not the entering of incorrect data. This fix applies only to software issues or corrupt data.

Please email accounting questions you would like considered for the column to hgatter@accountingsupportllc.com with the subject line of "Ask the Accountant."

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Harriet Gatter, owner of Accounting Support LLC, was an ad specialty distributor for 23 years and an adjunct professor of accounting at Neumann University. She sold her ad specialty business in 2012, became certified as a QuickBooks ProAdvisor, and now works exclusively with ad specialty distributors nationwide on their QuickBooks, order management and accounting needs.