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I have a dear friend who spends much of her energy complaining about the same issues over and over again without taking action to improve the situation. After countless conversations covering the same matters, she kicked into her normal rant on the phone with me. Typically, I listen supportively, advise where appropriate and then end the call. On this particular day, I realized I had no more support to give and I told her, "Fix it, achieve in spite of it, or quit. Those are your only options. Complaining isn't helping solve anything at this point."
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- Carl Robinson
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Nichole Stella
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Nichole Stella is group president/publishing director of Promo Marketing Media Group, which consists of Print+Promo, Promo Marketing and NonProfitPro.
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