What Happened to My Purchase Order Emails From QuickBooks?

By Harriet Gatter

Question: After I emailed a purchase order to a supplier in QB Premier, I used to see a message telling me that it had been emailed. I don’t see that anymore. What happened?

Answer: You are probably talking about a pop-up message that said: “QuickBooks sent the email to your email application. Your email application will send it to the recipient.”

It’s a double-check to you that QB has indeed sent out the email. It is likely that you inadvertently checked the box within the pop-up message that says, “Do not display this message in the future.”

If you would like the messages to appear again, make the following adjustment:

Edit > Preferences > General > Click “Bring Back All One-Time Messages” > Restart QB

The messages should start reappearing again.

Please email accounting questions you would like considered for the column to HGatter@AccountingSupportLLC.com with the subject line of "Ask the Accountant."

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Harriet Gatter, owner of Accounting Support LLC, was an ad specialty distributor for 23 years and an adjunct professor of accounting at Neumann University. She sold her ad specialty business in 2012, became certified as a QuickBooks ProAdvisor, and now works exclusively with ad specialty distributors nationwide on their QuickBooks, order management and accounting needs.