This short #RyansRemarks video explains that we must control the controllables. We cannot get overwhelmed. Instead, we must start somewhere with our personal and business goals. To do this, we must put last things last and first things first. We must...
This #RyansRemarks video reflects on 2020 and the unprecedented year it has been. It talks about things Ryan has been working on, using, studying and implementing with success to grow your brand and "punch back" and go on offense in 2020...
Many people think that a sales script results in someone reading out what they are supposed to say, word-for-word. As a result, people end up sounding like robots. It doesn’t have to be like that...
While we were on summer vacation, the ugly state of politics brought the USPS to the top of the news cycle. Maybe that’s a good thing...
The mindset you apply to your marketing as you face this challenging new business environment will determine if you succeed or fail...
If you think about it, we are all in customer service, simply doing our best to make clients feel heard, understood and supported. But, customer service representatives (CSRs) in the traditional sense typically are at the front line fielding the brunt of criticisms. Add to the mix the worst global pandemic...
Many print salespeople tell me that if they want to win work then they have to reduce their prices to match the customer’s demands. But if we adopt this attitude then selling print becomes a race to the bottom. The lowest price wins. And there is always, always a lower price...
As the pandemic continues, we have to wonder if this isolation will eat away at our creativity and innovation...
We are in uncharted waters. We find ourselves longing for the days of boring sales meetings, live training events, and conferences...
You know about the virus around you, but what about the one within? The best antidote is to follow the advice in Bill’s blog this week...
