The tool can be used to identify and analyze the current costs of managing e-mail in the organization, the total cost of ownership (TCO) of an e-mail management solution, the benefits of managing e-mail more efficiently and the effective return on investment of the e-mail management solution.
The tool consists of three tabs. The first tab asks for information that can be used to analyze the current costs of e-mail to the organization today. The second identifies and quantifies the costs of implementing an effective e-mail management solution, including procurement costs and costs to operate the solution over a three-year period. The third identifies the benefits to be realized from the e-mail management solution as compared to the existing costs from Tab 1, and applies the costs and benefits in order to determine an ROI figure.