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According to Bruce Turner, purchasing manager for Adcraft Decals, Independence, Ohio, "The role of the distributor in the processing of an order is crucial. It is important that every detail is attended to so that the customer's wishes are met," he explained
Barry Smith, director of sales for Tapecon, Buffalo, N.Y., agreed that it is the distributor's responsibility to provide the specifics of the customer's request. "The distributor provides us with information on the use of the product, the quantity needed, the size and shape of the product and the due date," he explained. "At that point, we are able to process the job."
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- Companies:
- Adcraft Decals
- Tapecon
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