Elise Hacking Carr

Elise Hacking Carr

Elise Hacking Carr is editor-in-chief/content director for Print+Promo magazine.

InnerWorkings and HH Global Deal Completed

InnerWorkings Inc., Chicago, announced that its stockholders approved a merger with HH Global Group Limited. Under the terms of the agreement, which was initially revealed in July, InnerWorkings will become a wholly owned subsidiary of HH Global...

Selling Points: Mergers and acquisitions in the COVID-19 environment

Kevin Mullaney is no stranger to the deal-making process. The CEO at PDF Print Communications Inc. has overseen a string of acquisitions for his Signal Hill, California-based company, with six of those transactions occurring in the last four years alone. While Mullaney doesn’t like to play favorites when it comes to acquisitions, he is excited about his recent purchase of Bestforms...

Executive Perspectives: Cheri Miroballi of TABBIES

As part of Print+Promo’s ongoing feature, Executive Perspectives, we get to know leading professionals in the print and promotional industry. This month, we interviewed Cheri Miroballi, vice president of sales and owner of TABBIES, a Div. of XERTREX International Inc., Itasca, Ill. Here, she details her professional journey, explores the mixed effects of remote working and shares how she is adapting her product line in response...

Executive Perspectives: Kris Bilyeu of Tabco

As part of Print+Promo’s ongoing feature, Executive Perspectives, we get to know leading professionals in the print and promotional industry. This month, we interviewed Kris Bilyeu, chief operating officer for Tabco, Terre Haute, Ind. Here, he shares why he committed to the family business, expands on his core values and talks selling during a pandemic...

Have You Thanked a CSR Lately?

If you think about it, we are all in customer service, simply doing our best to make clients feel heard, understood and supported. But, customer service representatives (CSRs) in the traditional sense typically are at the front line fielding the brunt of criticisms. Add to the mix the worst global pandemic...

2020 CSR All-Stars: Sarah Hoffman, Kay Toledo Tag, a Div. of Ennis

Print+Promo is proud to present its “CSR All-Stars” feature. These unsung heroes care for their customers—even when those customers are not always right—and often go out of their way to solve challenges with an unwavering smile. Meet Sarah Hoffman, customer service representative for Kay Toledo Tag, a Div. of Ennis...

2020 CSR All-Stars: Jill Hamilton, Gemini Industries Inc.

Print+Promo is proud to present its “CSR All-Stars” feature. These unsung heroes care for their customers—even when those customers are not always right—and often go out of their way to solve challenges with an unwavering smile. Meet Jill Hamilton, customer service lead for Gemini Industries Inc...

2020 CSR All-Stars: Kristie Johnson, Royal

Print+Promo is proud to present its “CSR All-Stars” feature. These unsung heroes care for their customers—even when those customers are not always right—and often go out of their way to solve challenges with an unwavering smile. Meet Kristie Johnson, account manager for Royal...

2020 CSR All-Stars: Cesar Perez, Goes Lithographing Company

Print+Promo is proud to present its “CSR All-Stars” feature. These unsung heroes care for their customers—even when those customers are not always right—and often go out of their way to solve challenges with an unwavering smile. Meet Cesar Perez, vice president, sales manager for Goes Lithographing Company...

2020 CSR All-Stars: Carmen Martin, HCF Inc.

Print+Promo is proud to present its “CSR All-Stars” feature. These unsung heroes care for their customers—even when those customers are not always right—and often go out of their way to solve challenges with an unwavering smile. Meet Carmen Martin, sales service representative, custom order specialist for HCF Inc...

2020 CSR All-Stars: Tracy Godley, Brand Advantage Group, a Safeguard Company

Print+Promo is proud to present its “CSR All-Stars” feature. These unsung heroes care for their customers—even when those customers are not always right—and often go out of their way to solve challenges with an unwavering smile. Meet Tracy Godley, account manager for Brand Advantage Group, a Safeguard Company...

2020 CSR All-Stars: Jill Kerske, Independent Printing Inc.

Print+Promo is proud to present its “CSR All-Stars” feature. These unsung heroes care for their customers—even when those customers are not always right—and often go out of their way to solve challenges with an unwavering smile. Meet Jill Kerske, account service representative for Independent Printing Inc...

2020 CSR All-Stars: Amanda Harris, Discount Labels

Print+Promo is proud to present its “CSR All-Stars” feature. These unsung heroes care for their customers—even when those customers are not always right—and often go out of their way to solve challenges with an unwavering smile. Meet Amanda Harris, senior customer service representative for Discount Labels...