No matter our official job title, we are all in customer service, simply doing our best to make clients feel heard, understood and supported. But, customer service representatives (CSRs) in the traditional sense typically are at the front line fielding the brunt of criticisms...
Elise Hacking Carr
Print+Promo is proud to present its inaugural “CSR All-Stars” feature. These unsung heroes care for their customers—even when those customers are not always right—and often go out of their way to solve challenges with an unwavering smile. Meet Tiffany Hanson, customer service representative for 3M Promotional Markets…
Print+Promo is proud to present its inaugural “CSR All-Stars” feature. These unsung heroes care for their customers—even when those customers are not always right—and often go out of their way to solve challenges with an unwavering smile. Meet Andrea LosKamp, customer service representative for Label Art, a Div. of WS Packaging Group Inc...
Print+Promo is proud to present its inaugural “CSR All-Stars” feature. These unsung heroes care for their customers—even when those customers are not always right—and often go out of their way to solve challenges with an unwavering smile. Meet Margie Arena, customer service and office manager for AmeriPrint Corporation…
Print+Promo is proud to present its inaugural “CSR All-Stars” feature. These unsung heroes care for their customers—even when those customers are not always right—and often go out of their way to solve challenges with an unwavering smile. Meet Ernie Cornelius, print and promo coordinator for Regency360…
The Sourcing Group, headquartered in New York, has acquired Ray Hough Company, a Pittsburgh-based print distributor, serving more than 400 customers throughout the mid-Atlantic and Midwest...
Print+Promo is proud to present its inaugural “CSR All-Stars” feature. These unsung heroes care for their customers—even when those customers are not always right—and often go out of their way to solve challenges with an unwavering smile. Meet Cali Miller, customer sales representative for BCSI…
Print+Promo is proud to present its inaugural “CSR All-Stars” feature. These unsung heroes care for their customers—even when those customers are not always right—and often go out of their way to solve challenges with an unwavering smile. Meet Katy Vance, customer sales representative for Pocket Folders Fast…
Print+Promo is proud to present its inaugural “CSR All-Stars” feature. These unsung heroes care for their customers—even when those customers are not always right—and often go out of their way to solve challenges with an unwavering smile. Meet Anne-Marie Junker, office manager of Safeguard Printing & Promotional Products…
Print+Promo is proud to present its inaugural “CSR All-Stars” feature. These unsung heroes care for their customers—even when those customers are not always right—and often go out of their way to solve challenges with an unwavering smile. Meet Stacy Pope, client success manager for Real Sourcing Network…
Print+Promo is proud to present its inaugural “CSR All-Stars” feature. These unsung heroes care for their customers—even when those customers are not always right—and often go out of their way to solve challenges with an unwavering smile. Meet Miriam Graff, customer service specialist for American Solutions for Business…
Print+Promo is proud to present its inaugural “CSR All-Stars” feature. These unsung heroes care for their customers—even when those customers are not always right—and often go out of their way to solve challenges with an unwavering smile. Meet Mindy Owens, customer service representative for Kay Toledo Tag Inc., a Div. of Ennis…
Print+Promo is proud to present its inaugural “CSR All-Stars” feature. These unsung heroes care for their customers—even when those customers are not always right—and often go out of their way to solve challenges with an unwavering smile. Meet Jamie Hughes, sales service manager of CFC Print & Mail...
As part of Print+Promo’s ongoing feature, Executive Perspectives, we get to know leading professionals in the print and promotional industry. This month, we interviewed Bob Burdette, president of Multi Business Systems, Bakersfield, Calif. Here, he highlights the benefits of community, advocates for lifelong learning and shares his philosophy for growth during recessionary periods...
As part of Print+Promo’s ongoing feature, Executive Perspectives, we get to know leading professionals in the print and promotional industry. This month, we interviewed Julian Marsh, director of commercial printing for District Photo Inc., Beltsville, Md. Here, he talks about new initiatives, shares his passion for spreadsheets and explains why print will always be home...
