Shea

American Solutions for Business (ASB), Glenwood, Minn., has promoted JP Shea to North American director of automotive sales. Prior to his 19 years in sales and recruiting at ASB, Shea spent 20 years in the automotive industry and has experience in sales, marketing and advertising.

Most people would say that knowing how to hire well is a gut thing, a skill that just comes from experience and intuition. But is that true? And if so, how do you get better at something that is mostly instinct?