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So, what is the state of the industry compared to two decades ago? Clearly, it is no longer a rigid entity. There is a call for getting back to basics on the customer service side, but in a high-speed, tech-savvy way. And, in regards to institutional dynamics and product mix, it is a vast, complex and ever-changing, amorphic blob that refuses to stay inside the box, and it is forcing the industry to face life without the luxury of four walls.
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- Companies:
- Ace Forms
- Continental Datalabel
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