Bullet Implements Advanced System to Enhance Customer Experience
Company's new policies reflect commitment to quality and customer service
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Further improvements are focused on the preliminary steps to prepare orders for production. The system tracks order holds, customer calls and the movement of orders from one stage of approval to the next, reducing reworks and improving customer service.
"By tracking orders from inception to completion and using the data we collect to generate process improvements, we are taking productivity and customer service to the next level," said Shield.
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