GE and Pitney Bowes Join Forces to Bring the Power of the Industrial Internet to the World of Commerce

GE and Pitney Bowes today announced an alliance to develop customized asset performance management (APM) applications for Pitney Bowes and its Enterprise Business Solutions customers. All of the services will be built on and powered by Predix, GE's software platform for the Industrial Internet. This will enable Pitney Bowes to analyze data generated from its own production mailing and shipping machines and those of its clients to provide client and productivity services, and job scheduling capabilities that improve business outcomes.

Pitney Bowes clients, such as financial institutions, telecommunications providers, and insurance firms, are producing and mailing hundreds of thousands of transactional and direct mail pieces daily. By combining the physical and digital elements of high-speed production mail operations and leveraging big data analytics, they will gain greater visibility, increased productivity, significant operational efficiencies and more reliable services for their machines.

With applications based on GE Predix, Pitney Bowes will also be able to improve asset performance and drive operational efficiencies for its on-site and on-call service models. The custom-built APM solutions will be designed to help Pitney Bowes proactively identify, diagnose and resolve asset service issues even before the client is aware, reducing and eliminating downtime. The applications will also help Pitney Bowes clients drive machine, personnel, factory site and company-wide operational productivity. These services will provide business opportunity for Pitney Bowes as they offer these applications and their benefits to customers.

"Our partnership with GE will help accelerate Pitney Bowes' pace of innovation in combining physical and digital solutions to enable commerce," said Roger Pilc, chief innovation officer of Pitney Bowes. "It is an important step in a series of activities we are pursuing across Pitney Bowes as part of our technology strategy. By adding this next generation of data analytics and digital solutions to our hardware products, we will be able to drive more valuable solutions and business outcomes for our clients."