InfoTrends Launches New Customer Engagement Technologies Advisory Service
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The service will track:
- Technology and communications trends, implementation challenges and technology spend in the U.S. and Western Europe via an annual web survey with stakeholders in large enterprises across key vertical industries including finance, insurance, utilities, government and health care.
- Five-year revenue growth projections within the customer communications technology space based on software revenues from licenses and upgrades, maintenance, hosted services and professional services.
- Topical analyses on mergers, acquisitions, partnerships, emerging technology and services, and other relevant market developments.
- Insight from our analysts into breaking news, industry developments and emerging market trends.
- Presentations and audio recordings from industry conferences and trade shows.
Other planned deliverables include an annual road map of trends for the year ahead, timely insights on market developments, in-depth analysis reports on leading market trends and coverage of important industry events.
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