PP: What is your company's biggest challenge today?
MC: Our biggest challenge is to find a way to
effectively market to the widest range of distribution channels that will yield positive revenue growth. We are investing in emerging technology to better serve our customers with more cost-effective estimating, order placement and data management tools, bringing greater value to their clients. We continue to engage our customers with training and support, delivering new ways to sell beyond just the printed product. Part of our challenge is to integrate our sister company's product lines into our online offerings so distributors can integrate our offerings into their storefront programs. End-user markets range from consumers to small office/home office (SOHO) to mid-sized businesses to Fortune 1000 [companies]. The good news for us is that all of them buy what we make.