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"Our role as the largest graphic arts trade association in the world is to represent the interests of commercial printers. It strikes me that HP may be compromising its relationships with its crucial printer customer base. On the one hand, it is courting commercial printers to purchase its print solutions, and yet, on the other, it is offering managed services which could compete with these very printers," said Makin, noting that Printing Industries has also objected when other vendors have offered similar services.
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