QuickBooks Built-In Browser Replaces Internet Explorer

By Harriet Gatter

Question: I got an email from QuickBooks saying that there would be some kind of security risk because of a browser issue. What does that mean?

Answer: Microsoft Internet Explorer 11 has been the default browser for QuickBooks Desktop. Microsoft stopped its support of Internet Explorer on June 15, 2022, and QB replaced it with its own new internal browser.

The new QB browser is fully supported, which means it is secure and protected against hacks and such. When software is no longer supported by its provider, the software is no longer updated and much more vulnerable to hacks and such. Such is the case with MS Internet Explorer and why QB is taking this action.

For QB Desktop (Pro, Premier and Enterprise) 2020, 2021 and 2022, make sure your QB updates are up to date. Here is the path to do so: In QB > Help > Update QB Desktop >Update Now.

Also make sure that your “Automatic Update” is set to “on,” and that you are updating rather than upgrading, which could put you into a much more expensive subscription product.

Please email accounting questions you would like considered for the column to HGatter@AccountingSupportLLC.com with the subject line of "Ask the Accountant."

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Harriet Gatter, owner of Accounting Support LLC, was an ad specialty distributor for 23 years and an adjunct professor of accounting at Neumann University. She sold her ad specialty business in 2012, became certified as a QuickBooks ProAdvisor, and now works exclusively with ad specialty distributors nationwide on their QuickBooks, order management and accounting needs.