Who Do I Call With QuickBooks Problems?
Question: What numbers do I call if I have a problem with QuickBooks?
Answer: Let me introduce you to www.softwarediscountcenter.com.
In addition to being a quality reseller of QuickBooks products, they also have a help desk.
- Click the “Help” tab.
- Select “Support and Training.”
- Here there are numbers to contact QuickBooks.
Let me know if you have any issues here. So far, they have been excellent. The QuickBooks Support Group knows QuickBooks. But like all other help desks, they do not know how it applies to some of the complexities of our business. But, they will not (or at least should not) try to sell you updated software or ongoing support you don’t need. Always be leery if a QuickBooks support person tries to sell you something or charge additional fees.
Please email accounting questions you would like considered for the column to HGatter@AccountingSupportLLC.com with the subject line of "Ask the Accountant."
Harriet Gatter, owner of Accounting Support LLC, was an ad specialty distributor for 23 years and an adjunct professor of accounting at Neumann University. She sold her ad specialty business in 2012, became certified as a QuickBooks ProAdvisor, and now works exclusively with ad specialty distributors nationwide on their QuickBooks, order management and accounting needs.