PP: What is the secret to your success?
ML: Listen to your customers. Make it easy for them to do business with you.
PP: What do you think is the most exciting, cutting-edge thing your company is doing right now? Why?
ML: We are constantly reinventing ourselves to be the best solution for our customers' needs. We have become a beta site for much of the envelope and label industries' newest equipment and technology. We have implemented a lean manufacturing initiative at all five of our facilities, and have invested considerably in sales, supervisor and employee training initiatives. We are launching new social media initiatives using Facebook, Twitter, LinkedIn, YouTube, Wikipedia and more, as an exciting new way to promote our company and products. It's fun and effective, and is helping us to create a greater online presence. We may have the rich legacy of a 100-year-old company, but we approach every day as if we are just starting out fresh.
- People:
- Mark Lemberger
- Places:
- Butler, Wisconsin
- Milwaukee