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Said O’Donnell, “Our biggest mistake was assuming we would be bridging certification due to delays by the certifiers, since we had not changed our operating philosophy. This is often the case with regulatory bodies. But in this case, there was a hard stop. That notification was received in one of our manufacturing facilities on March 3rd and did not arrive in corporate until mid-April. At the same time, our certifier was indicating that we had almost completed the process.”
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Maggie Dewitt
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