"They actually had sticky notes on the wall and would move them along the way as the task progressed," recalled Clark. The PureEdge system was mapped to the process they were using and simply automated it, including icons resembling sticky notes.
Clark explained that some functions may even continue to be manual for some PureEdge customers, although most do seek end-to-end digital processes. "Customers application needs are not solved out of the box," he continued. Unlike vertical sets of solutions which provide very specific services and tools—or a legacy application which is built by a company for its own in-house use—PureEdge offers horizontal sets of products and services which can be applied very broadly, allowing companies to retain what they want and knit it together to provide a customized, paperless solution.