P+P: What do you think is the most exciting, cutting-edge things your company is doing right now? Why?
JOB: We recently completed an acquisition, and the integration of those people and clients has been a fast-moving and exciting challenge. To facilitate that integration, we created a software application to enable the smooth transfer of data from their previous computer systems to ours. Second, we have embarked on a concerted effort to automate and streamline our internal processes to enable us to more efficiently process high volumes of electronically transmitted orders from a number of important clients. Third, the agency portion of our company is always challenging us to move quickly to take advantage of new multimedia opportunities. And fourth, on the print side, we are implementing processes to measure and continually improve the quality and performance of our products, particularly labels.
executive perspectives: In Command
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