Lend a Reliable Hand to Distributors
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Over time, NPC has changed its approach when dealing with distributors. "We have gone from simply taking quotes from distributors to working with them proactively, helping them to increase sales and add value by suggesting alternatives and additions to projects," she said.
In fact, NPC has created a customer service department that is solely dedicated to servicing distributors. "Our services have improved by focusing on relationships," said Weaver.
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