The Persian Flaw
Perfectionism isn’t always the answer to conducting successful business
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Your approach affects the outcome—be straightforward and kind. Communicating with rancor or sarcasm can leave an emotional wound; the only thing the person may learn is to avoid you. Fortunately, those who are forgiving by nature will find a way to understand the minor flaws of teammates. The rest of us may need to learn the technique through trial and error or, better yet, through the example of those who have overlooked our own mistakes.
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- Barton Goldsmith
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