Platinum Award - Continuous Forms One Simple Solution
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Customers approached Zabala and asked him to redesign all of the forms into a single consolidated form. "The challenge was to provide customers with an economical and efficient solution to meet their needs. I finally developed the multiple-use guest register form," Zabala said.
His first version used a plastic card in addition to a form, which, according to Zabala, was extremely practical but difficult to produce. Over the following years, cost increases made it impossible for the hotels to keep using the plastic cards.
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