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To Jon Baker, vice president of strategic planning, Allied Business Documents, Providence, R.I., such e-forms are almost archaic. In fact, he said that tangible, printed electronic forms never even got a chance to blossom.
"E-forms never really existed," said Baker. "In the early '90s, designers got really excited about the old form template that was downloaded onto computers. Users essentially filled in the blanks and then printed the forms," he said. The reality, he noted, is that the user still had a paper-based form.
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