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Dave Griffith, vice president of sales, Dupli-Systems, Strongsville, Ohio:
• Find out what the customer would like from his or her supplier.
• Find out if the person you are talking to is the decision-maker for buying print.
• Find out the prospect’s knowledge on current issues, such as digital and web-to-print opportunities. Even if he or she isn’t a candidate for these items, things never remain the same.
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- Companies:
- Dupli-Systems
- Thorn Hill Printing
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