State of the Industry - 2006
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"Technology, in and of itself, is not great service. It is simply a tool to provide information to all parties and make processes more efficient," observed Mason. "This is a custom business and there will always be a people side to it. Sales reps must be great listeners and have a broad understanding of customer needs, including some combination of technology, fulfillment, distribution and information reporting."
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- Companies:
- Webb/Mason
- WorkflowOne
- Places:
- Iraq
- United States
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