Walters Leads a Revitalized Ennis
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Reaching out to customers was an important step, but internal processes at the company also needed to be improved. Walters ended the company's wage freeze, upgraded the health insurance plan and encouraged employees to find ways to cut costs without sacrificing quality or service.
Walters credited much of the company's turnaround to the employees' enthusiasm as well as their collective willingness and ability to work as a team. "If I didn't have their commitment, it wouldn't have worked," he noted.
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